We greatly value your business and are committed to ensuring your complete satisfaction with our products. Our refund policy is outlined below:
Physical Products
Our policy for refunds and returns extends for a period of 30 days from the date of purchase.
Refunds are available for physical products that are returned in their original shrink-wrapped packaging, in unused condition.
The customer is responsible for the cost of return shipping. Contact us here to initiate a refund.
If the returned physical product was sold as part of a bundle that includes digital goods (e.g., a physical book and accompanying PDF), the cost of the digital goods will be deducted from the refund amount.
Refunds
Upon receipt and inspection of the returned item, we will notify you regarding the status of your refund request. If approved, the refund will be credited to your original payment method, within five business days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us here.
Exchanges
We will replace items if they are found to be defective or damaged. Should you require an exchange for the same item, please initiate contact with us here, at your earliest convenience.
Need help?
Contact us here for questions related to refunds and returns.
Shipping Policy
We are committed to providing efficient and reliable delivery services. Our shipping policy is outlined below:
- Dispatch Time: Orders for in-stock items are dispatched within 5 business days following order confirmation.
- Shipping Method: We select the most appropriate shipping service based on the destination to ensure timely delivery.
- Tracking: Tracking information will be provided once your order has been dispatched.
- Rates: We offer flat-rate shipping, with rates updated regularly to reflect current market conditions. The applicable rate will be displayed at checkout.
- Destinations: We currently ship to addresses all over the world. Shipping rates will be reflective of your specific location.